AI will create a two-tier workforce unless learning becomes critical infrastructure

AI is now the top trend in workplace learning and L&D – employees are hungry for AI skills and see them as key to career progress.  Yet most organisations have no coherent reskilling strategy, and fewer than one in five workers in some markets have received any AI training at all, despite AI skills being demanded in the majority of new roles. Thought leaders are already calling “learning how to learn” the most important skill of the next generation.  

What this means for you 

• AI strategy is workforce strategy: you need clear views on which skills you’ll automate, augment or build. 

• Learning academies and digital ecosystems need to focus on meta-skills (learning agility, problem-solving, judgment) as much as technical tools. 

• Without a deliberate approach, you risk a two-tier organisation: those who can leverage AI – and those who are left behind.