Human-centric by design, business-critical by outcome.
We offer end-to-end consulting and delivery across workforce strategy, capability, culture and human-centred transformation. Our approach blends human-centred design, behavioural science and agile methods to create solutions your people actually use – from management systems implementation and learning academies to leadership development, coaching and digital learning ecosystems.
Workforce development
We help you design a coherent competency and capability framework (core, leadership and technical) aligned to strategy, risk profile and regulatory requirements. We translate this into role blueprints, proficiency levels and learning pathways that blend formal and informal learning, applied learning, on-the-job development, coaching and practice. Evidence-based assessments inform hiring, promotion, internal mobility and targeted development investment.
Typical components:
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Enterprise skills and competency framework
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Role profiles and capability maps for critical roles
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Assessment and profiling strategy
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Capability development roadmap and governance
Leadership Development & Coaching
We design and deliver modular leadership journeys for first-line supervisors through to senior executives. Programmes are custom designed to deliver against your business objectives and desired leadership mindsets. Programmes are built to address real operational challenges – focusing on topics such as safety leadership, human performance, psychological safety, strategy, team development & coaching, risk based decision-making, inclusive leadership, change leadership and operational excellence with targeted coaching providing the backbone that turns insight into sustained habit change for lasting impact.
Typical components:
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Operational leadership programmes for high-risk environments
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Personalised 360 assessments and personal development paths
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Targeted assignments and capstone projects focused on business objectives
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HiPo and graduate leadership pathways
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Executive and team coaching (ICF-aligned)
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Leader toolkits, playbooks and learning communities
Human-Centric Transformation & Culture
Working as an extension of your team, we bring human-centred design and transformation expertise to your critical change programmes. We clarify vision and case for change, define decision rights and governance, and translate values into observable behaviours, rituals and routines that show up in meetings, stand-ups, toolbox talks, and retros. We place human performance and psychological safety at the heart of transformation, so people can speak up, learn and adapt.
Typical components:
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Transformation and change strategy & roadmap
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Operating Management Systems and ways-of-working design
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Human Performance / HOP and safety culture enablement
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Culture champions networks and enablement programme
Workforce Engagement & Communication
We help co-create coherent narratives and message maps so people understand the “why” behind change and what it means for them. We design targeted engagement strategies for different workforce groups – from frontline workers and contractors to managers and functional teams – combining campaigns, dialogue forums, pulse checks and social learning to build buy-in and maintain momentum.
Typical components:
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Change story and leadership communication strategy
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Audience segmentation and targeted message maps
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Multi-channel communication campaigns
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Listening and continuous improvement mechanisms (pulses, forums, feedback loops)
Digital Learning & Experience Innovation
We design digital learning ecosystems that connect LXPs/LMSs, content, nudges, AI-enabled practice and performance support into coherent journeys. Our focus is on making learning easy to access, relevant to role, and tightly linked to real tasks. Data and analytics are used to understand adoption, time-to-competence and performance uplift, so you can make better investment decisions.
Typical components:
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Learning experience and content strategy
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Practice labs and simulations aligned to real scenarios
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In-the-flow nudges, micro-learning and performance support
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Impact measurement and dashboard design
